Terms & Conditions

Quote Terms:

Quotes are valid for 30 days. Quote is based on the information provided by the customer at the time of estimate. Quotes are subject to change after measurement and customer will be notified of any adjustments prior to fabrication.

Payment Terms:

A deposit is required before work begins, and the remaining balance is due upon completion, payable to installers. For credit card payments, the card will be kept on file until project completion, and the final payment will be processed on the installation day. Failure to pay within 45 days may result in collections, Mechanics Lien, and voiding of warranties. Unpaid balances accrue a 10% monthly interest.

Inclusions:

  • The price includes one in-home consultation, the specified material, one field measure, fabrication, installation, and mounting of the sink to the countertop.
  • Granite Planet will not handle any plumbing, including faucet and drain hook up or .
  • Backsplash is not included unless explicitly noted.
  • Thickness of material may vary by ± 1/8 of an inch.
  • Countertops and backsplash may have seams at Granite Planet’s discretion.
  • Natural stones may exhibit movements and inconsistencies beyond our control.

Customer Responsibilities:

  • Cabinets must be set before final measurements are taken.
  • Sink and cooktop must be provided at the time of measurement (if supplied by the customer).
  • Customer should be prepared to be without full use of the sink and appliances during installation. No discounts will be provided for delays or inconveniences.
  • All plumbing, gas, and electrical disconnections and reconnections must be arranged by the customer.
  • A trip charge of $150 will apply if site conditions are not met.
  • A non-refundable $150 measuring fee will be deducted from the deposit if the project is canceled.

Installation Disclaimer:

  • Incidental damages during installation (e.g., scrapes, punctures, gouges in walls, floors, or cabinets). While efforts will be made to prevent damages, repair of these incidental damages is the customer’s responsibility.
  • Customer must notify Granite Planet of countertop discrepancies within 72 hours.

Pre-Lien Notice

Per Minnesota Statue 514.011:

  • Any person or company supplying labor/materials may file a lien against the property if not paid.
  • Customers have the right to pay persons directly and deduct the amount from the improvement, unless provided with a lien waiver signed by the supplier and receiving timely notice.